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Support/Troubleshooting

Troubleshooting

Find answers to the most common issues and questions about using Clyra.

Connection

Forwarding

Copying history

Delivery

Content

Filters

Requirements

Delivery and processing reports

The bot provides delivery reports to help you monitor the status of your forwarding rules. You can access these reports from the forwarding settings to see statistics on messages sent, failed, and filtered.

Reports are updated in real-time. If you notice a high failure rate, check the forwarding configuration and ensure all permissions are correctly set.

Processing report

The processing report shows detailed information about AI processing results for each message, including the prompt used, processing status, and any errors encountered. Access it from the AI Processing section of your forwarding settings.

Regular expressions

Clyra supports regular expressions (regex) for advanced content filtering. You can use standard regex syntax to match complex patterns in message text. Regular expressions allow you to create highly specific filters that go beyond simple keyword matching.

\d{3}-\d{4}Match phone number patterns
^(Breaking|URGENT):Match messages starting with specific words
\$[A-Z]{2,5}Match crypto/stock ticker symbols
Test your regular expressions using an online regex tester before applying them to your filters to avoid unexpected behavior.